telephonesystems.com  provides over the phone technical support for our customers across the country at an hourly rate of $75.00 for the first hour then is charged in 15 minute increments there after. Support calls must be scheduled beforehand with a technician. We provide programming assistance and technical support for Avaya Partner, Avaya Magix, Merlin Classic, Merlin Legend, Panasonic KX-TD1232, KX-TD816, KX-TD308, KX-TA624, KX-TA1232, Samsung Prostar 816, 816 Plus, Nortel Meridian, Norstar Modular, Norstar Compact ICS,  IVX 20, IVX 128, Comdial, Vodavi and many others. Technical support is provided through our 800 number from 8AM to 5PM Monday through Friday Eastern Standard Time. Support after normal business hours, during holidays and on weekends can also be scheduled with advance notice. Please call us at 800-231-8726 to schedule support or if you have any questions.