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Panasonic KX-TA824 Phone System Components

It's Here! The KX-TA824 is an expandable Hybrid system for both business and residential applications. The System maintains the traditional Panasonic design as a true hybrid that can support either Key System Telephone devices or SLT (Single Line Tip/Ring) devices on any extension port without additional expense. The main control cabinet features both a serial port and USB port for PC programming, a built in programming modem for remote administration. The System can be programmed via a laptop or from a system display telephone. Caller ID is an available feature and is compatible with KX-T7750, KX-T7720, KX-T7731 and KX-T7736 telephones and SLT (Single Line Tip/Ring) Caller ID telephones. The base system includes one Caller ID Card. The KX-TA848 System will integrate with voice mail provided by the Central Office or any Panasonic Full Featured KX-TVS voice processing system. The main control cabinet provides a music port, pager port. All CO-line interfaces are modular RJ-11. The KX-TA824 is a new telephone system being added to the line. The basic KX-TA824 is initially equipped with 3 lines and 8 extensions. Up to two additional expansion boards can be plugged in to accommodate growth. The system can be expanded to a maximum configuration of 8 lines and 24 extensions. Supports  and integrates with the new Panasonic KX-TVA50 voice mail systems. Based on the design of Panasonics successful KX-TA624 the KX-TA824 has several significant improvements. KX-TA824 KSU

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KX-TA824 Control Unit

The KX-TA824 control unit is compatible with all Panasonic KX-T7700 series telephones, KX-T7800 series cordless telephones, industry standard single line telephones (SLT), and fax machines without adding any special hardware to the control unit. The system is also backward compatible allowing you to connect older, Panasonic KX-T7000 and KX-T7300 series telephones.

What’s included with the control unit:

1 KX-TA824 Main Control Unit with power cord

1 CD-ROM containing:

     Installation Manual

     Programming Guide

     Programming Tables

     Features Guide

     User Manual

1 Mounting template with screws

1 Connector for external paging

1 Audio Source Connector for Music On Hold

Basic System Configuration

The system comes out of the box equipped to support 3 outside lines and 8 extensions. By installing optional expansion cards the system can grow to a maximum capacity of 8 outside lines and 24 extensions. A maximum of two expansion cards of any combination can be installed in the system. All of the expansion cards are provided with modular connectors for easy connection of outside lines and extensions.

Expansion Cards

KX-TA82470 8 Port Extension Card

The KX-TA82470 card expands the basic system to support an additional 8 extensions. This card can be installed in either expansion card slot. A maximum of 1 of these cards can be installed per system.

KX-TA82481 2 X 8 Expansion Card

The KX-TA82481 card expands the basic system to support an additional 2 CO lines and 8 extensions. This card can be installed in either expansion card slot. A maximum of 1 of these cards can be installed per system.

KX-TA82483 3 X 8 Expansion Card

The KX-TA82483 card expands the basic system with an additional capacity of 3 CO lines and 8 extensions. This card can be installed in either expansion card slot. A maximum of 1 of these cards can be installed per system.

Optional Feature Cards

The basic system’s software is designed to deliver all of the common features you expect from a Panasonic System. However, some features require optional hardware interfaces to allow connectivity to external devices. There are three optional feature cards that can be installed in the basic control unit. They are the KX-TA82493 Caller ID Card, the KX-TA82461 4 Port, Door phone/Opener module, and the KX-TA82491 DISA module. The optional add-on modules and cards are explained in detail below.

KX-TA82461 Door Phone/ Door Open Card

The KX-TA82461 card allows you to connect up to 4 door intercoms, either a KX-T30865 or KX-T7775, or any of the new video door phone models (being released in June 2005) can be connected. It is also equipped with 4 relay contacts that can be connected to an electric door strike mechanism or any low voltage device that you would like to control through a system telephone. A maximum of one KX-TA82461 can be installed in the system.

KX-TA82491 DISA/Auto Attendant Expansion Card

The main unit has built in DISA (Direct Inward System Access) that supports one audio channel and180 seconds of message recoding time. The KX-TA82491 adds a second audio Channel and an additional 180 seconds for a maximum total of 2 audio channels and 360 seconds. A maximum of one card can be installed in the system

KX-TA82492 Voice Message Card

The KX-TA82492 when installed provides basic voice messaging features to the system. The Voice Messaging Card allows for 2 talk paths for playing messages or recording messages up to 60 minutes total. A maximum of one KX-TA82492 can be installed in the system.

KX-TA82493 Caller ID Card

The KX-TA82493 is required to pass Caller ID received from the telephone company central office to telephones connected to the system. The system telephones must be a compatible Panasonic proprietary telephone with LCD display or a caller ID compatible single line device. One KX-TA82493 is included with the control unit and additional two cards can be installed. The KX-TA82493 mounts onto the KX-TA82483 (3 X 8 Expansion Card) and the KX-TA82481 (2 X 8 Expansion Card).

Voice Processing

The KX-TA824 has more voice processing options than the previous Panasonic Model KX-TA624. The range of solutions can vary from simple voice processing solutions to very sophisticated solutions allowing you to adapt the system to your customer’s needs.

Voice Mail Options

The KX-TA824 has three voice mail solutions to choose from.

 Local Carrier Based Voice Mail Compatibility

 Simple built-in Voice Messaging

Advanced Proprietary Integration with the popular TVS Voice Processing platforms or the New Panasonic KX-TVA50 & KX-TVA200 Voice Processing Systems with email Integration,

Local Carrier Based Voice Mail Compatibility

The KX-TA824 system is compatible with the telephone company’s central office voice mail service, which provides message notification and simplified access with central office based voice mail systems.

Central office voice mail is very popular in the residential market. It is an alternative to installing a complete voice mail system and provides better service than an answering machine. The system operation with CO based Voice Mail is as follows:

Once a customer subscribes to CO based voice mail, the CO voice mail system will answer calls automatically after a predetermined number of rings. This will occur when the line is busy or when the call is not answered. When the CO based voicemail answers, the caller will hear a recorded message that will instruct them to leave a message. After the outside caller leaves a message, the voice mail system will send a signal to the KX-TA824 system. When the system receives the signal the system automatically activates the Message light/Ringer Lamp to red, and the corresponding CO Key button to a moderate red flash on the Panasonic KX-T7700 series proprietary telephones (PT).

To listen to the message, the user must press the CO key and the MESSAGE button programmed with the local access number. The system will then call the CO voice mail system and automatically enter the user password (up to 32 digits can be stored). Once the CO Voice mail system has been called back the KX-TA824 system will automatically turn off the message lights.

Simple built-in Voice Messaging

For simple voice messaging the KX-TA824 can be equipped with an optional built in Voice Message Card (KX-TA82492). The voice messaging card has two audio channels, 60 minutes of voice storage with a maximum of 128 messages stored. There are two voice message storage areas: personal messages and common messages. Personal messages are private messages for each extension. The personal message area stores the following:

• Personal outgoing messages (OGMs)

• Voice messages left by callers for extensions

Messages can be recorded, played, and erased by each individual extension.

The common message area stores the following:

Personal OGMs for the operator or manager

Voice messages left by callers for the operator or manager

Common OGMs for the company

Voice messages left by callers for the company

Messages in the common area can be recorded, played, and erased by the operator or manager only.

With the personal message feature, callers can leave a voice message in one of the voice message areas. Information about the recorded message is then automatically logged in the Incoming Call Log of the extension where it can be viewed later or used to play the original message.

When there are voice messages left in the common voice message area, the user will hear a special dial tone indicating a message was stored when the phone is off hook. In addition, if that user's telephone has a Caller ID Indication—Personal/Common button, MESSAGE button or Message/Ringer Lamp, the corresponding button or lamp will light. A MESSAGE button can be used to listen to the message after the user goes off hook. By pressing the lit MESSAGE button on a display proprietary telephone (PT) while on-hook the voice message information will be displayed.

Advanced Proprietary Integration with

Panasonic KX-TVS Voice Processing Systems and the New KX-TVA with E-Mail integration

For the customer who requires a full featured voicemail system with auto attendant and maybe even email integration, the KX-TA824 has Advanced Voice Mail Integration. This integration provides an advanced level of communication between the KX-TA824 and Panasonic KX-TVS or the new Panasonic KX-TVA50 & KX-TVA200 Voice Processing systems. With this level of integration you receive all the basic voice mail features plus several advance features such as:

Caller ID Call Routing

Caller ID Screening

Caller ID Name Announce

Intercom Paging

Trunk Service

Automatic Login

Toll Saver

Live Call Screening

Two-way record

Two-way Transfer

Personal Greeting for Caller ID

Single-line Extension Caller ID

The KX-TA824 system can pass caller ID name and number to caller ID compatible single line telephones or any other caller ID compatible devices. Single-line caller ID is supported on all 24 ports of the system. The only card that is required is the KX-TA82493 Caller ID Card.

DISA (Direct Inward System Access) with message

This feature allows outside callers to access any extension without having to go through an operator. Callers can dial the desired destination such as an extension or Ring Group, or even outside lines. Greeting messages can be recorded by the operator or manager. One message may be used in day mode and the other in night mode, or they can be used for different outside (CO) lines.

When the system receives a fax transmission signal by DISA, it automatically connects the specified fax extension (Automatic Fax Transfer). Fax calls can be received day or night without an operator and there is no need for a special fax phone line.

3 Level Auto Attendant using DISA

3-level Automated Attendant (AA) service allows a caller to dial a single-digit number following the guidance of 3-level DISA* outgoing messages, and be directed to the appropriate department or person without having to go through a live operator.

Built in Modem Card

The KX-TA824 is also equipped with a built-in modem card for remote access. This allows the installer to access the system remotely for making programming changes and eliminates the need to go to the site saving both you and your customer’s time and money.

On Site Windows Based PC Programming using built in RS232 or USB

The KX-TA824 can be programmed using a proprietary telephone or a PC equipped with the Panasonic KX-TA824 Maintenance Console programming tool shown below. The maintenance console is Windows based, making it very simple to use and program the KX-TA824 product.

"Help" takes you directly to the section associated with current page. Multiple windows can be opened at the same time. To select a window simply click on the tab. Simple to use menus for fast access to the area you wish to program. Custom Toolbars makes it simple to open, print, or save databases. Drop Down Menus make it easy to select the desired setting.

Each customer specific database can be saved on your PC. In the unlikely event that one of your customer’s systems fails, you can easily get them back up and running by uploading their saved database into a new system. The programming tool also allows you to program without being connected to a live system simply program the system and upload the configuration information when you are ready.

There are two password protected levels for access, Installer level and the User level. This installer level is for dealers allowing them to access all the programming areas possible. The installer level can also determine the program areas that a user level can access.

KX-TA824 Features List

Auto Attendant DISA (3 levels)

Account Code Entry

Alternate Calling - Ring/Voice

Analog CO Line Auto-Configuration

Automatic Callback Busy

Automatic Hold by CO/DSS Button

Automatic (CO) Line Access Number

Automatic Pause Insertion

Automatic Redial

Busy Station Signaling (BSS)

Call Forwarding - All Calls

Call Forwarding - Busy/No Answer

Call Forwarding - Follow Me

Call Forwarding – To Trunk

Call Hold – Intercom & Trunk

Call Hold Retrieve – Station & Trunk

Call Park

Call Pickup Deny

Call Retrieving from a TAM

Call Splitting

Call Transfer - to Outside (CO) Line

Call Waiting

Calling Party Control (CPC) Detection

Conference

Consultation Hold

Date and Time Setting

Data Line Security

Direct In Lines (DIL)

Direct Inward System Access (DISA)

Directed Call Pickup

Distinctive Dial Tones

Do Not Disturb (DND) with Override

Door Opener

Doorbell/Door Chime Connection

Doorphone Call

DSS Console

Electronic Station Lockout

Electronic Station Lockout – Cancel All

Emergency Call

Exclusive Hold – Intercom & Trunk

Executive Busy Override - Extension

Executive Busy Override - Outside (CO)

Executive Busy Override Deny

Extension Group

External Feature Access

Fax Detection using DISA

Flash

Flexible Extension Numbering

Group Call Pickup

Hands free Answerback

Hands free Operation

Idle Line Preference

Intercept Routing (DISA Only)

Intercom Calling

Last Number Redial

Limited Call Duration

Log-In/Log-Out

Music on Hold

No Line Preference - Incoming

One-Touch Dialing

Operator Call

Operator/Manager Extension

Outgoing Message (OGM)

Outside (CO) Line Ringing Selection

Outside Calling

Paging – External

Paging Through Built-in Speaker - All Calls

Paging Through Built-in Speaker - Group

Paralleled Telephone Connection

Personal Speed Dialing

Pickup Dialing

Power Failure Transfer

Prime Line Preference - Incoming

Prime Line Preference - Outgoing

Proprietary Telephone Setting Data Default Set

Pulse to Tone Conversion

Remote Station Lock Control

Ringing Line Preference

Ringing Pattern Selection

Room Monitor

Saved Number Redial

Screened Call Transfer - to Extension

Secret Dialing

Simple Voice Message feature (for each extension)*

Simple Voice Message feature (for System)*

Station Hunting - Circular

Station Hunting - Terminate

Station Message Detail Recording

System Administration On-Site PITS

System Administration PC Remote and Onsite*

System Data Default Set

System Speed Dialing

Time (Day/Night/Lunch) Service

Timed Reminder

Timed Reminder, Remote (Wake-Up Call)

Toll Restriction

Toll Restriction for Special Carrier Access

Toll Restriction Override

Toll Restriction Override-System Speed Dialing

Unattended Conference

Unscreened Call Transfer - to Extension

Unscreened Call Transfer to Outside (CO Line)

Voice Mail Integration

Walking COS

Telephone Features

Message Waiting for another Extension

Absent Message Capability

Analog Caller ID Call Waiting from Central Office

Caller ID for Analog Extensions

Caller ID from Central Office

Background Music (BGM)

Call Log Information, Incoming

Call Log Lock, Incoming in the Common Area

Call Log Lock, Incoming in the Personal Area

Call Log, Incoming in the Common Area - CLEAR ALL

Extension Button Confirmation

Flexible Buttons

Headset Mode

Line Buttons

Message Waiting Indicator

Microphone Mute

Self-Extension Number Confirmation

Volume Controls

* = New Features

Features subject to change without notice

KX-TA824 Expansion Components:

KX-TA82483 Expansion Card ~ Expands the system by adding 3 CO and 8 Extensions to make the system 6 CO s and 16 Extensions. Maximum 1 per system

KX-TA82481 Expansion Card ~ Expands a 6 CO X 16 Extensions system by adding 2 CO and 8 Extensions to make the system 8 CO s and 24 Extensions. Maximum 1 per system

KX-TA82461 Door Phone / Door Open Card ~ Allows for 4 door intercoms, either KX-T30865 or KX-T7775. Relay contacts supports up to 4 door strike mechanisms. Maximum 1 per system

KX-TA82491 DISA / Auto Attendant Card ~ This card will answer and route the call, 3 levels of custom OGM prompts, supports up to 32 OGMs. Maximum 1 per system

KX-TA82492 Voice Message Card ~ 2 channel, 24 mailboxes, 60 minutes record time. Maximum 1 per system

KX-TA82493 Caller ID Daughter Boards ~ One daughter board required per each expansion card. The Caller ID supports both system Caller ID on KX-T7700 Series telephones and FSK Caller ID on a single line devices. These 8 port daughter boards mount on the Master Board.


Press Release:

LAS VEGAS, NV (January 5, 2005) -- Panasonic adds more strength to its telecommunications lineup with the KX-TA824 Advanced Hybrid System, a totally new modular PBX system designed for flexibility and versatility, easily supporting a user's needs for today - and more importantly - for tomorrow. 

"The KX-TA824 is a low-cost solution for big telecommunications needs that are now required by home and small businesses to keep pace with the competition," said Mark Balsama, Panasonic, group manager, Communication Systems.

The basic KX-TA824 is equipped with one internal master board that supports three outside lines and eight internal lines (3X8 configuration). As needs grow, up to two additional boards can be plugged in above the first.  The system can be expanded for a maximum system configuration of eight outside lines and 24 internal ones [8X24].

The KX-TA824 has a hybrid design allowing users to connect either Panasonic KX-T7700 series proprietary telephones or single line devices such as standard telephones, fax machines or modems to any station port in the system without special hardware.

Out of the box, the basic KX-TA824 phone system provides a variety of features for basic telecommunications requirements, such as Call Forward Busy and Message Waiting, yet can be easily updated and enhanced to keep pace with a user's growing needs for years to come.


Based on the design Panasonics very successful KX-TA624 the KX-TA824 touts several significant improvements such as three voice mail options:

Interface with Central Office (CO)-based Voicemail services - Available from the local telephone company, this service stores the user's phone messages in a voice mailbox that resides at the phone company's central office.  Each outside line can be assigned its own phone company-based voice mailbox. When a voice mail message is left in your phone company's voicemail a message waiting light is activated on internal phones for an easy, integrated solution.

Optional plug-in, 2-port simple messaging card (KX-TA82492)- which provides up to a total of 60 minutes of recording time. This affordable solution provides each extension with their own personal mailbox that can be customized with outgoing messages to greet calls prior to leaving a voice message.  When a message is left, the message light on their Panasonic proprietary telephone will be activated and the message can easily be replayed by pressing the message button.

KX-TVS50 Voice Processing System: If you require a fully featured Voice Mail system with a built-in auto attendant the KX-TA824 can be connected to the Panasonic KX-TVS50 voice processing system utilizing APITS integration.


Other Features:

DISA now has a built-in three-level auto attendant, providing callers with more expansive menu making easer to find the person or department they wish to speak with.

In addition to passing Caller ID information (name and number) to a Panasonic proprietary telephone, the KX-TA824 can also pass Caller ID to single-line telephones or fax machines with the addition of a new option Analog Caller ID card  (KX-TA82493).

Adding features or increasing the system capacity is easily accomplished by adding plug-in circuit cards and programming. Set up and maintenance is also extremely easy with the addition the system's built in remote or on-site PC programming capability. This also allows you to save the systems site-specific programming on your PC as a back up.  

Along with these major changes, the KX-TA824 is capable of accepting smaller, but no less significant changes. In fact, the modular concept of the KX-TA824 allows the user to tailor the entire telecommunications system to specific needs of the business. Other system features include:

Door Phone, and Door Opener Card - For true convenience, the new system supports up to four door lock controls and door phones.  A distinctive ring alerts all telephone users that a visitor has arrived at any of up to four entrances.  System users can then speak to the guest and remotely "buzz" them in via the telephone keypad.   

Toll Restriction -This feature lets you prohibit certain outgoing calls by restricting selected system extensions from accessing specified area codes or exchanges.

Room Monitor - Allows you to silently monitor a room from any system phone in the house.  The room being monitored must contain a proprietary system phone with a built-in speakerphone paging.

Paging - Allows you to make a voice announcement simultaneously to all proprietary phones in the system. Rounding up the troops for work or play has never been easier.

Conferencing - Allows you to combine two calls from two different lines together, so you can talk to both parties at the same time.




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