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Avaya IP
Office
supports
12 expansion modules providing a
combination of up to 384 analog,
digital, IP, and 3rd party SIP
telephones, with capacity for 16
analog trunks or 8 digital trunks
(192 T1/PRI channels or 240 E1
channels). Optionally, SIP trunks
are also supported. As with the IP
Office 412, additional analog trunks
can be achieved by using Expansion
Modules. Optional support for up to
128 voice compression channels is
available.
The
Avaya IP Office
system includes a robust set of
tools for administration (Manager),
call tracking (SMDR), system
monitoring and diagnostics (System
Status Application). The ability for
users to manage their own calls is
supplied through a simple GUI (Phone
Manager). Phone Manager
functionality can be enhanced
through simple licensing and to
support IP softphones.
When needed, add additional
applications, including:
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Synchronizing voice mail
messages in an email inbox for
easy message management
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Scheduling conferences
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Uploading documents for
real-time viewing
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Managing audio privileges for
conference calls
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Using agent reporting and
wallboards for call center
environments
The Auto Attendant application
enables callers to route their calls
to the relevant department/person
without the need to speak to an
operator/receptionist.
Receptionists/operators can take
advantage of the SoftConsole GUI
application to present a
professional view of the business to
all callers. TAPI (Telephone
Applications Programming Interface)
support enables IP Office to be
linked to Microsoft Outlook and
other popular desktop applications
for screen pops and PC-based
telephony management. |
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AVAYA IP Office
supports digital endpoints including the
5402, 5410, and 5420 phones along with the
new 1403, 1408, and 1416. Add a Voice
Compression Module and you can use the AVAYA
new feature-rich 5602, 5610 and 5620
as well as the 1603, 1608, and the 1616 IP
phones. IP Soft Phones can be enabled
through PhoneManager Pro. This flexible
approach enables AVAYA IP Office to adapt to
your changing requirements; future-proofing
your investment. |
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